Tri-State was recommended to me by a friend in the building business and they did not disappoint. Bob, Tony and the entire Tri-State staff have provided prompt and excellent service each time my HVAC needed attention. My family is in the planning stages of building our new home and they have educated me on all of the different features and advantages of heat pumps and dual fuel units (or you could say “educated me on all of the different types of units”)in a way that I could understand. We look forward to many years of service from such an ethical, conscientious and price competitive company.
As you know, the Blue Ridge Scenic Railway has been anxious to move back into the depot for quite some time and we are now back where we belong with a great deal of help from many folks including you and your staff. We realize that you had to go the extra mile to “make it happen” for us and we want you to know we appreciate your extra effort especially at this busy time of the year for you. For several months the relocation back to the depot was under negotiations between the railroad and the city and the HVAC issue was one of the sticking points. Tri-State Heating & Air and the Blue Ridge Scenic Railway have had a good working relationship for many years and we want you to know that your recent efforts are recognized.
Thank you again for your help and for making our move possible and our summer cooler.
-Letter from Operations Manager at Blue Ridge Scenic Railway